Iristel

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Last updated 1 week ago

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Past incidents

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No incidents reported.

Calls failing in Vancouver, BC (carrier fibre problem) / Appels en échec à Vancouver, C.-B. (problème de fibre chez un fournisseur)

6 years ago 2020-02-02 06:52 UTC
Fixed
Affected Components: British Columbia

Fixed

6 years ago 2020-02-02 19:40 UTC

Resolved. The carrier rerouted the traffic, which fixed the problem. We monitored the traffic and it is normal.

  • Start: 06:52 UTC on February 2, 2020 (first report)
  • End: 19:40 UTC on February 2, 2020
  • Cause: a fibre problem on our upstream carrier's network

We apologize for the disruption.

Résolu. Le fournisseur a réacheminé le trafic, ce qui a réglé le problème. Nous avons surveillé le trafic, qui est normal.

  • Début : 6 h 52 UTC le 2 février 2020 (premier avis)
  • Fin : 19 h 40 UTC le 2 février 2020
  • Cause : un problème de fibre sur le réseau de notre fournisseur en amont

Nous sommes désolés des inconvénients causés.

Reported

6 years ago 2020-02-02 06:52 UTC

Calls in and out of Vancouver, BC cannot be completed. Our upstream carrier reports a fibre problem on its network. No restoration time yet.

Les appels entrants et sortants à Vancouver (Colombie-Britannique) ne peuvent pas être établis. Notre fournisseur en amont signale un problème de fibre sur son réseau. Aucune heure de rétablissement prévue pour le moment.