Resolved -
Dear Iristel Customers,
We are now considering this incident resolved.
Sincerely,
Iristel NOC
Aug 12, 16:48 EDT
Monitoring -
Dear Iristel Customers,
The connectivity issue has been cleared by our engineering team as of 14:00 today.
If you continue to face challenges, please let our support team know.
Sincerely,
Iristel NOC
Aug 12, 14:31 EDT
Identified -
Dear Iristel Customers,
Unfortunately, our engineering team continues to investigate this issue as of 13:25 EDT. ETR is not available yet.
Sincerely,
Iristel NOC
Aug 12, 13:28 EDT
Investigating -
Dear Iristel customers,
We are currently experiencing an intermittent connectivity issue on our SS7 network.
As a result, our remote media gateways are facing difficulties in reaching our core network.
Our engineering team is looking into this issue. More information to follow.
Sincerely,
Iristel NOC
Aug 12, 10:09 EDT