All Systems Operational
HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
PSTN Connectivity issue - Huntsville, Ontario
Resolved - Dear Iristel Customers,

We are closing this incident.

Root cause - the issue was initially caused by a power outage in our data center. Once power was restored, we realized our media gateway was unresponsive. The issue was cleared by replacing this media gateway.

Please let us know if you continue to face issues in the region.

Sincerely,
Iristel NOC
Nov 13, 11:34 EST
Monitoring - Dear Iristel Customers,

We have been informed that the trouble was cleared.
Resolution time is approximately 08:00 AM EST, today 11/13.

If you continue to face challenges in this region, please reach out to our support teams.
We thank you for your patience and will continue to closely monitor the issue.

Sincerely,
Iristel NOC
Nov 13, 08:54 EST
Identified - Dear Iristel Customers,

Unfortunately, we have a device failure in our Huntsville, Ontario data center. The failed device was responsible for completing TDM based PSTN calls in the region.

A replacement device is being prepared at the moment with an estimated replacement target of late morning tomorrow.

We will keep this space updated as more information is made available to us.

Start time - 12:04 PM Eastern

Sincerely,
Iristel NOC
Nov 12, 16:33 EST
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage