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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Iristel core router hardware upgrade - February 04, 2026 | Part -1 Feb 4, 2026 23:45 - Feb 5, 2026 06:45 EST

Update - Dear Iristel Customers,

The scheduled maintenance has been pushed one week out. New date is February 04, 2026, time window remains the same

Sincerely,
Iristel NOC

Jan 22, 2026 - 16:55 EST
Scheduled - Upgrade Summary:
Iristel engineers will upgrade Calgary core routers, which will yield improved stability and performance.

Timeline of maintenance work:
Maintenance window:
Wednesday, January 28th, 2026, from 10:00PM to 05:00AM MST.

Downtime Expected:
During these maintenance windows no downtime is anticipated, however there is a possibility of a brief service interruptions in Yukon and Northwest Territories.

Escalation Contacts:
If you notice any complications during this maintenance window or if you have any other questions, please do not hesitate to contact our Iristel's NOC Team immediately at +1-416-295-0010

Jan 20, 2026 - 09:50 EST

Iristel core router hardware upgrade - February 05, 2026 | Part - 2 Feb 5, 2026 23:45 - Feb 6, 2026 06:45 EST

Update - Dear Iristel customers,

The scheduled maintenance has been pushed one week. New date is February 05, 2026, time window remains the same

Jan 22, 2026 - 16:56 EST
Scheduled - Upgrade Summary:
Iristel engineers will upgrade Calgary core routers, which will yield improved stability and performance.

Timeline of maintenance work:
Maintenance window:
Thursday, January 29th, 2026, from 10:00PM to 05:00AM MST.

Downtime Expected:
During these maintenance windows no downtime is anticipated, however there is a possibility of a brief service interruptions in Yukon and Northwest Territories.

Escalation Contacts:
If you notice any complications during this maintenance window or if you have any other questions, please do not hesitate to contact our Iristel's NOC Team immediately at +1-416-295-0010

Jan 20, 2026 - 09:51 EST
Jan 29, 2026

No incidents reported today.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026
Resolved - Dear Iristel Customers,

Please be advised that we have monitored connectivity issue towards New Brunswick which impacted services in the region. During the investigation, all affected services have returned to normal operation. However, we are still awaiting the root cause of the outage from partner carrier.

Rest assured, we will provide further updates as soon as this information becomes available. We sincerely appreciate your patience and understanding during this time.

Restoration time - January 17, 2026 05:10:00 PM EST (approximately)

Thank you for your continued support.

Sincerely,
Iristel NOC

Jan 17, 20:14 EST
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.