IRISTEL Status

All Systems Operational

HOSTED PBX Operational

TOLL FREE SERVICES Operational

SIP PEERINGS Operational

LOCAL ORIGINATION SERVICES Operational

ONTARIO Operational

QUEBEC Operational

BRITISH COLUMBIA Operational

ALBERTA Operational

MANITOBA Operational

SASKATCHEWAN Operational

NOVA SCOTIA Operational

NEW BRUNSWICK Operational

NEWFOUNDLAND AND LABRADOR Operational

PRINCE EDWARD ISLAND Operational

YUKON Operational

NORTHWEST TERRITORIES Operational

NUNAVUT Operational

SMS Operational

LNP Operational

ESPRESSODID Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 25, 2026

No incidents reported today.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

PSTN Connectivity - Montreal and Quebec city

Resolved - Dear Iristel Customers,

The issue has been resolved, and the stability monitoring indicates that the affected network in the region remains stable, with no further instances of downtime detected. All services have been fully restored and have been operating normally since 3:45 PM EDT.

Thank you for your patience and understanding throughout this incident.

Regards,
Iristel NOC
Jul 23, 20:02 EDT

Monitoring - Dear Iristel Customers,

The site's connectivity issue has been restored. All impacted services are now operational.
If you continue to face challenges in this region, please let Iristel support team know.

Thank you for you patience.

Sincerely,
Iristel NOC
Jul 23, 16:08 EDT

Investigating - Dear Iristel Customers,

We are investigating a network issue affecting Montreal and Quebec City.

Calls routed through legacy PSTN carriers may be impacted.
We will provide updates as soon as more information is available.

Sincerely,
Iristel NOC
Jul 23, 14:54 EDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Impact: PSTN connectivity in Iqaluit, Nunavut

Resolved - Dear Iristel Customers,

The issue has been resolved and the stability monitoring of the affected media gateway in the region has been positive with no logs of further downtime. All services have been restored to normal operation since 17th July at 07 PM EST.

We would like to thank you for your patience and understanding.

Regards,
Iristel NOC
Jul 18, 19:56 EDT

Monitoring - Dear Iristel Customers,

Our team has implemented corrective action and the affected PSTN media gateway has been restored. We will keep this incident under monitoring to further assess its stability.

Thank you for your patience.

Regards,
Iristel NOC
Jul 18, 01:51 EDT

Investigating - Dear Iristel Customers,

Unfortunately, we see the site is down again.
We continue to work with our field ops team to rectify the issue.

Sincerely,
Iristel NOC
Jul 17, 16:10 EDT

Monitoring - Dear Iristel Customers,

Please be advised that the recent service interruption has been corrected.
Normal call functionality is fully restored.

We are currently conducting ongoing monitoring to guarantee service reliability.

Sincerely,
Iristel NOC
Jul 17, 16:03 EDT

Identified - Dear Iristel Customers,

Our PSTN media gateway in Iqaluit, Nunavut is currently experiencing intermittent connectivity issues.

Impact: This incident affects voice traffic for carriers relying on legacy PSTN connectivity.

Current Status: All other PSTN sites and SIP-based carriers are operating normally.

We will provide updates here as new information becomes available.

Sincerely,
Iristel NOC.
Jul 17, 14:07 EDT

Jul 17, 2026

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.