Update - Dear Iristel customers,

Incumbent carrier in the region of Oshawa, ON has communicated that the workaround on the fiber cut will continue thru the whole day today and an ETR is expected on May 8th.

We will update the statuspage once the incident will be confirmed resolved.

Sincerely,
Iristel NOC

May 07, 2024 - 08:29 EDT
Identified - Dear Iristel customers,

Incumbent carrier in the region of Oshawa, ON has a fiber cut that is impacting PSTN call completion in the region.

Start time - 08:36 AM EST.

Incumbent carrier has not communicated ETR yet.

Sincerely,
Iristel NOC

May 06, 2024 - 12:40 EDT
HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Partial Outage
ONTARIO Partial Outage
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024

No incidents reported.

May 7, 2024

Unresolved incident: PSTN connectivity issue - Oshawa, ON (Thirdparty issue).

May 6, 2024
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024
Resolved - Dear Iristel Customers,

The issue in the region has been corrected by our colocation provider.

End Time - 14:55 EST

If you continue to face challenges in the region, please reach out to our support teams.

Sincerely,
Iristel NOC

May 1, 15:00 EDT
Investigating - Dear Iristel Customers,

Unfortunately, Iristel is facing a PSTN connectivity challenge in Fredericton, NB. This issue will impact PSTN calls in both directions.

Investigations are underway with our colocation provider.

Start time - 09:32 AM EST on May 01, 2024.

Sincerely,
Iristel NOC

May 1, 11:34 EDT
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.