Please be advised that Iristel experienced disruptions with Call completion in Western and Central Canada. Some calls may have failed to connect or faced higher than normal setup time.
The issue was caused by a spike in call volume, received from the regional ILEC, causing a congestion towards our available interconnection trunks.
The call volume has now subsided, issue is considered resolved.
Start time = 05:48 PM EST, Feb 14, 2025 End time = 07:50 PM EST, Feb 14, 2025
Sincerely, Iristel NOC
Posted Feb 14, 2025 - 20:03 EST
This incident affected: LOCAL ORIGINATION SERVICES (BRITISH COLUMBIA, ALBERTA).