IRISTEL Status

Iristel TDM media gateway relocation - East coast Canada

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 01, 2026 - 23:00 EDT

Scheduled - Dear Iristel customers,

IRISTEL engineers will relocate a TDM media gateway to a new colocation facility as part of ongoing network improvements.

Maintenance window:
Tuesday, September 1st, 2026, starting at 11:00PM for two hours.

Downtime Expected:
During this maintenance window, the east coast locations may experience call drops. Some calls may not be re-established for up to 30 minutes, while others will be re-established through redundant routes.

Escalation Contacts:
If you notice any complications during this maintenance window or if you have any other questions, please do not hesitate to contact IRISTEL's NOC Team immediately at +1-416-295-0010 or our Customer Care Team at +1-416-800-4747.

Sincerely,
Iristel NOC
Sep 1, 2026 23:00 - Sep 2, 2026 01:00 EDT

HOSTED PBX Operational

TOLL FREE SERVICES Operational

SIP PEERINGS Operational

LOCAL ORIGINATION SERVICES Under Maintenance

ONTARIO Under Maintenance

QUEBEC Under Maintenance

BRITISH COLUMBIA Operational

ALBERTA Operational

MANITOBA Operational

SASKATCHEWAN Operational

NOVA SCOTIA Operational

NEW BRUNSWICK Operational

NEWFOUNDLAND AND LABRADOR Operational

PRINCE EDWARD ISLAND Operational

YUKON Operational

NORTHWEST TERRITORIES Operational

NUNAVUT Operational

SMS Operational

LNP Operational

ESPRESSODID Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 2, 2026

No incidents reported today.

Sep 1, 2026

Unresolved incident: Iristel TDM media gateway relocation - East coast Canada.

Aug 31, 2026

PSTN Connectivity Issue - Fredericton, New Brunswick

Resolved - Dear Iristel Customers,

We are pleased to inform you that the outage has been resolved and services has been restored.

Uptime: Aug. 31, 2026 6PM EDT

For any other concerns and incidents, please do not hesitate to inform us and we will gladly assists you.

Regards,
Iristel NOC
Aug 31, 01:50 EDT

Update - Dear Iristel Customers,

We apologize for the unsual delay in restoration of this incident. Our field team is on their way to the site for further inspection and troubleshooting. We will keep you posted for any development.

We appreciate your understanding and patience on this matter. Thank you.

Regards,
Iristel NOC
Aug 30, 20:22 EDT

Investigating - Dear Iristel Customers,

We are currently experiencing a PSTN connectivity issue affecting Fredericton, New Brunswick region. During this time, inbound and outbound calls involving PSTN-dependent carriers may fail. All other regions across Canada are operating normally.

Our team is investigating the issue and coordinating with the stake holders to investigate and restore the full service as quickly as possible.

Approximate Downtime: August 29, 2026 2130H EDT

We sincerely apologize for the disruption and we will provide update as we move along. We appreciate your patience and understanding.

Sincerely,
Iristel NOC
Aug 29, 22:09 EDT

Aug 30, 2026

Aug 29, 2026

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.