All Systems Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
HOSTED PBX Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 15, 2020

No incidents reported today.

Aug 14, 2020

No incidents reported.

Aug 13, 2020

No incidents reported.

Aug 12, 2020
Resolved - Dear Iristel Customers.

Please note, connectivity has been restored. All calls should work as normal.

We thank you for your patience and understanding.

Should you have any further questions, send an email to support@iristel.com
Aug 12, 14:33 EDT
Investigating - Dear Iristel Customers,

We would like to inform you that we are experiencing connectivity issues towards Saskatchewan.

Impact: Calls in/out of the location are currently being impacted.

ETR: Not available at this time.

We apologize for the inconvenience created by this outage.

Should you have any further questions, please kindly call the support team at 1-416-800-4747 or send an email to support@iristel.com.
Aug 12, 13:46 EDT
Aug 11, 2020

No incidents reported.

Aug 10, 2020
Resolved - Dear Iristel Customers.

Please note, connectivity has been restored. All calls should work as normal.

Start time - 17:00 EST
End Time - 17:27 EST

Iristel NOC.
Aug 10, 18:02 EDT
Investigating - Dear Iristel Customers,

We would like to inform you that we are experiencing connectivity issues towards Valleyfield location, QC.

Impact: Calls in/out of the location are currently being impacted.

ETR: Not available at this time.

We apologize for the inconvenience created by this outage.

Should you have any further questions, please kindly call the support team at 1-416-800-4747 or send an email to support@iristel.com.
Aug 10, 17:17 EDT
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Resolved - Dear Iristel Customers,

We have been informed by our underlying carrier that the splicing of the Fiber is now complete and all services are restored.

Should you have any further questions, please kindly call the support team at 1-416-800-4747 or send an email to support@iristel.com.

Thank you!
Aug 1, 09:46 EDT
Investigating - Dear Iristel Customers,

We are currently experiencing a service outage in Yellowknife, White Horse and Inuvik which will affect calls in/out of the mentioned regions at the moment.

We have reached out to our carrier partners for further investigation and resolution to this outage.

At this moment, we do not have an accurate ETR, but be rest assured that we are working actively to restore services back to normal operation.

We thank you for your patience and understanding.

Should you have any further questions, send an email to support@iristel.com.
Jul 31, 19:54 EDT