All Systems Operational

HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Maintenance - Backbone router upgrade | no-service-impact
Completed - The scheduled maintenance has been completed.
Sep 9, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 20:00 EDT
Scheduled - Dear Iristel Customers,

Iristel network infrastructure team will perform an edge router replacement in our Toronto Data center. This maintenance is considered a no-service-impact, routine maintenance as we have redundancies available.

Start time: 2000 EDT on September 9, Wednesday.
End time: 2300 EDT on September 9, Wednesday.
Duration 03 hours.

If you experience challenges with connectivity or call completions during or after this maintenance window, please reach out to our support team. Thank you for your continued support and cooperation.

Sincerely,
Iristel NOC
Sep 9, 10:30 EDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Iristel TDM media gateway relocation - East coast Canada
Completed - The scheduled maintenance has been completed.
Sep 2, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:00 EDT
Scheduled - Dear Iristel customers,

IRISTEL engineers will relocate a TDM media gateway to a new colocation facility as part of ongoing network improvements.

Maintenance window:
Tuesday, September 1st, 2026, starting at 11:00PM for two hours.

Downtime Expected:
During this maintenance window, the east coast locations may experience call drops. Some calls may not be re-established for up to 30 minutes, while others will be re-established through redundant routes.

Escalation Contacts:
If you notice any complications during this maintenance window or if you have any other questions, please do not hesitate to contact IRISTEL's NOC Team immediately at +1-416-295-0010 or our Customer Care Team at +1-416-800-4747.

Sincerely,
Iristel NOC
Sep 1, 11:21 EDT

Sep 1, 2026

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