Investigating - Dear Iristel customers,

Please be advised that we are currently experiencing an outage in Val d'Or, Quebec.

We suspect the cause is a device failure, and unfortunately, PSTN inbound and outbound calls are impacted.
All other sites remain operational except for this region.

Our engineering teams are sourcing a replacement. ETR is unknown.

Issue Start Time: April 03, 2026 at 1500H

We will keep you posted as we receive additional information, we appreciate your patience.

Regards,
Iristel NOC

Apr 04, 2026 - 19:45 EDT
HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Partial Outage
ONTARIO Operational
QUEBEC Partial Outage
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

Unresolved incident: PSTN Connectivity Issue - Val d'Or, Quebec.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.