All Systems Operational
HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - Dear Iristel Customers,

The PSTN trunks are back up and running.

Sincerely,
Iristel NOC

Sep 27, 15:30 EDT
Monitoring - Dear Iristel Customers,

We are currently facing a connectivity issue in Halifax, NS where in calls towards or from PSTN may fail. The cause of this issue is attributed to weather conditions related to the storm. The region is out of power.

We will continue to monitor the situation and keep this space updated.

Sincerely,
Iristel NOC

Sep 27, 13:06 EDT
Sep 26, 2022
Resolved - Dear Iristel Customers,

Iristel core devices experienced a brief connectivity issue towards the internet. Some services, including phone systems and media gateways were offline. The services have now recovered and all systems are functional. Our network engineering team continues to analyze the incident further.

Start time - 10:03 AM EST approximately.
End time - 10:14 AM EST approximately.

We apologize for the inconvenience, please reach out to our support team if you continue to face challenges.

Sincerely,
Iristel NOC

Sep 26, 11:28 EDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022
Resolved - Dear Iristel Customer,

Please be advised that the issue is now resolved. The Trunks are back up, we see our media gateway processing calls.

Sincerely,
Iristel NOC

Sep 21, 17:25 EDT
Investigating - Dear Iristel Customers,

One of our PSTN partners in the area of Halifax, NS is currently facing challenges with connectivity. Calls to and from PSTN in the region may be affected while our partner investigates the issue. We have not been provided an ETR yet.

We will keep this space updated as we hear back from them.

Sincerely,
Iristel NOC

Sep 21, 16:02 EDT
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.