All Systems Operational
HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
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NUNAVUT Operational
SMS Operational
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ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023
Connectivity Issues in Fredericton, New Brunswick
Resolved - Dear Iristel Customers,

Please be advised that the issue has been resolved and the calls should work fine.

End time - Tue 2023-06-06 1:15 PM ET

Apologies for the inconvenience, If you have further questions, please reach out to our support team.

Sincerely,

Iristel NOC
Jun 6, 13:45 EDT
Update - We are continuing to investigate this issue.
Jun 6, 08:53 EDT
Investigating - Dear Iristel Customers,

Please be advised that we have a connectivity issue in the region of Fredericton, New Brunswick, Calls to and from PSTN may fail.

The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us.

Start time - June 6th 2023 05:35:00 AM EST (approximately)

We apologize for the interruptions and appreciate your patience.

Sincerely,
Iristel NOC
Jun 6, 08:53 EDT
Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Moncton, NB - PSTN connectivity
Resolved - Dear Iristel Customers,

Please be advised that the issue has now been cleared. We have completed the hardware replacement.

End Time - 10:00 AM EST

Please feel free to reach out to our support teams if you continue to face challenges.

Sincerely,
Iristel NOC
May 31, 10:16 EDT
Identified - Dear Iristel Customers,

Our engineers have determined that the issue is related to a faulty hardware.

They are in process of acquiring a spare device.
Once acquired, it will be configured and shipped to the location.

Unfortunately, ETR is about 24-48 hours.

We will keep this space updated as we gather additional information.
We appreciate your patience

Sincerely,
Iristel NOC
May 30, 16:23 EDT
Investigating - Dear Iristel Customers,

Please be advised that Iristel is currently experiencing PSTN connectivity issues in the region of Moncton, NB. Iristel engineers are working with our colocation partners to ascertain the root cause of this failure.

Start time - 08:27AM EST
ETR - Unavailable.

We will keep this space updated as additional information is made available to our team.
We appreciate your patience.

Sincerely,
Iristel NOC
May 30, 14:22 EDT
May 30, 2023
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

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