IRISTEL Status

PSTN Connectivity Issue - Winnipeg, Manitoba

Investigating - Dear Iristel Customers,

Please be advised that we have a connectivity issue in the region of Winnipeg, Manitoba.
Call to and from PSTN in the region may face completion challenges. Our senior engineers are investigating the situation.

Start Time : May 30 0457H EST

Our sincere apologies for the issue and appreciate your cooperation.

Sincerely,
Iristel NOC
May 30, 2026 - 21:08 EDT

HOSTED PBX Operational

TOLL FREE SERVICES Operational

SIP PEERINGS Operational

LOCAL ORIGINATION SERVICES Partial Outage

ONTARIO Operational

QUEBEC Operational

BRITISH COLUMBIA Operational

ALBERTA Operational

MANITOBA Partial Outage

SASKATCHEWAN Operational

NOVA SCOTIA Operational

NEW BRUNSWICK Operational

NEWFOUNDLAND AND LABRADOR Operational

PRINCE EDWARD ISLAND Operational

YUKON Operational

NORTHWEST TERRITORIES Operational

NUNAVUT Operational

SMS Operational

LNP Operational

ESPRESSODID Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 31, 2026

No incidents reported today.

May 30, 2026

Unresolved incident: PSTN Connectivity Issue - Winnipeg, Manitoba.

May 29, 2026

PSTN Connectivity: Val-d'Or, QC

Resolved - Dear Iristel Customers,

Faulty media gateway device has been replaced and services should be working as expected.

Restored Time: May 29, 2026 2300H Eastern Time

May we request to re-test and feel free to contact us if further assistance is needed. Thank you for your patience and understanding.

Regards,
Iristel NOC
May 29, 23:24 EDT

Identified - Dear Iristel Customers,

After a thorough investigation, our Platform Team has determined that the only way to resolve this outage is to perform an on-site device replacement.

A replacement device has been sourced and fully configured for the affected location. One of our technicians will begin traveling to the region shortly to complete the replacement activity.

The current estimated time for service restoration (ETR) is approximately 08:00 AM EDT tomorrow.

We sincerely thank you for your patience and understanding during this time.

Sincerely,
Iristel NOC
May 29, 13:03 EDT

Investigating - Dear Iristel Customers,

We are currently experiencing a PSTN connectivity issue affecting the Val-d'Or, QC region. During this time, inbound and outbound calls involving PSTN-dependent carriers may fail. All other regions across Canada are operating normally.

Our platform team is actively investigating the issue to restore full service as quickly as possible.

We sincerely apologize for the disruption and appreciate your patience.

Sincerely,
Iristel NOC
May 29, 10:32 EDT

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.