Resolved -
Dear Iristel Customers,
We are pleased to inform you that the outage has been resolved and services has been restored.
Uptime: Aug. 31, 2026 6PM EDT
For any other concerns and incidents, please do not hesitate to inform us and we will gladly assists you.
Regards,
Iristel NOC
Aug 31, 01:50 EDT
Update -
Dear Iristel Customers,
We apologize for the unsual delay in restoration of this incident. Our field team is on their way to the site for further inspection and troubleshooting. We will keep you posted for any development.
We appreciate your understanding and patience on this matter. Thank you.
Regards,
Iristel NOC
Aug 30, 20:22 EDT
Investigating -
Dear Iristel Customers,
We are currently experiencing a PSTN connectivity issue affecting Fredericton, New Brunswick region. During this time, inbound and outbound calls involving PSTN-dependent carriers may fail. All other regions across Canada are operating normally.
Our team is investigating the issue and coordinating with the stake holders to investigate and restore the full service as quickly as possible.
Approximate Downtime: August 29, 2026 2130H EDT
We sincerely apologize for the disruption and we will provide update as we move along. We appreciate your patience and understanding.
Sincerely,
Iristel NOC
Aug 29, 22:09 EDT