IRISTEL Status

Advisory: Wildfire alert near Fort Simpson, Northwest Territories

Monitoring - Dear Iristel Customers,

We have been notified by our transit carrier that an ongoing wildfire near Fort Simpson, Northwest Territories, may cause connectivity disruptions to our fiber link affecting Norman Wells and Inuvik (NWT).

At this time, the fire poses a potential risk to the infrastructure, but no damage has occurred. All services remain fully operational.

We are actively monitoring the situation and will provide updates as new information becomes available.

Sincerely,
Iristel NOC
Jun 29, 2026 - 14:15 EDT

HOSTED PBX Operational

TOLL FREE SERVICES Operational

SIP PEERINGS Operational

LOCAL ORIGINATION SERVICES Operational

ONTARIO Operational

QUEBEC Operational

BRITISH COLUMBIA Operational

ALBERTA Operational

MANITOBA Operational

SASKATCHEWAN Operational

NOVA SCOTIA Operational

NEW BRUNSWICK Operational

NEWFOUNDLAND AND LABRADOR Operational

PRINCE EDWARD ISLAND Operational

YUKON Operational

NORTHWEST TERRITORIES Operational

NUNAVUT Operational

SMS Operational

LNP Operational

ESPRESSODID Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 6, 2026

No incidents reported today.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

Connectivity Issues in Inuvik

Resolved - Dear Iristel Customers,

Following a thorough monitoring period, we are confident that all services have been fully restored and remain stable.

We are now closing this incident advisory. If you continue to experience any issues, please reach out to the Iristel support team.

Thank you for your patience and cooperation.

Sincerely,
Iristel NOC
Jun 29, 14:08 EDT

Monitoring - Dear Iristel Customers,

We are currently observing that the affected circuit has been up since 17:38 EDT. However, we have not yet received an official update or confirmation from our upstream carrier regarding the status of their investigation.

We are continuing to monitor the situation closely and are awaiting further information from our upstream carrier. We will provide additional updates as soon as they become available.

Thank you.
Jun 24, 23:46 EDT

Update - We are continuing to investigate this issue.
Jun 24, 17:35 EDT

Investigating - Dear Iristel Customers,

We would like to inform you that we are experiencing connectivity issues towards location Inuvik, NWT.
We have reached out to our upstream carrier and they informed us that their switching team is investigating this issue.

Impact: Calls in/out in the location may be affected

ETR: Not available at this time.

We apologize for the inconvenience. we will keep you updated.
If you have any questions, please feel free to contact Iristel Support team at 416 800 4747 or support@iristel.com

Thank you.
Jun 24, 17:32 EDT

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.