All Systems Operational

HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

PSTN Connectivity Issue: Val-d'Or, QC
Resolved - Dear Iristel Customers,

As confirmed by our service provider, a major outage affected the area due to a failed equipment at their Central Office.
The defective equipment has been replaced, and our service provider has confirmed that the issue has been fully resolved and services have been restored.

Thank you for your patience and understanding throughout this incident.

Regards,
Iristel NOC
Aug 10, 17:04 EDT
Monitoring - Dear Iristel Customers,

It has been observed that the IP connectivity to the site has been restored, and traffic has resumed on the circuit since 2:31 PM EST.
However, we are yet to confirm restoration details from our service provider.

In the meantime, we will continue to closely monitor the circuit and provide updates as soon as additional information becomes available.

Thank you for your patience and understanding.

Sincerely,
Iristel NOC
Aug 10, 14:55 EDT
Update - Dear Iristel Customers,

Power has been restored to our data center; however, IP connectivity to the site remains an issue.
We are working closely with our regional ISP to resolve this as quickly as possible.

Sincerely,
Iristel NOC
Aug 10, 13:05 EDT
Update - Dear Iristel Customers,

We received an update that the incident is most likely attributable to a power interruption brought by a severe storm in the area. We are still confirming the details on the ground and we will keep you updated for any development.

Thank you for your patience and understanding.

Regards,
Iristel NOC
Aug 9, 23:11 EDT
Investigating - Dear Iristel Customers,

We are currently experiencing a PSTN connectivity issue affecting the Val-d'Or, QC region. During this time, inbound and outbound calls involving PSTN-dependent carriers may fail. All other regions across Canada are operating normally.

Our team is investigating the issue to restore full service as quickly as possible.

Approximate Downtime: August 09, 2026 0938H UTC

We sincerely apologize for the disruption and appreciate your patience.

Sincerely,
Iristel NOC
Aug 9, 20:30 EDT

Aug 9, 2026

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

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