Fredericton, NB - PSTN Connectivity Issue

Incident Report for IRISTEL

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 14:41 EST

Monitoring

Dear Iristel Customers,

Please be advised that connectivity has been restored in Fredericton, NB and all impacted services have returned to normal operation. However, we are still awaiting the root cause of the outage from partner carrier.

Rest assured, we will provide further updates as soon as this information becomes available. We sincerely appreciate your patience and understanding during this time.

Restoration time - December 4, 2025 11:17:11 AM EST (approximately)

Thank you for your continued support.
Posted Dec 04, 2025 - 12:03 EST

Investigating

Dear Iristel Customers,

Please be advised that we are currently experiencing PSTN connectivity issue in the region of Fredericton, NB.
We are currently investigating this situation internally and with or co-location provider.

We will keep this page updated as we receive more information

Sincerely,
Iristel NOC
Posted Dec 03, 2025 - 18:57 EST
This incident affected: LOCAL ORIGINATION SERVICES (NEW BRUNSWICK).