The issue has been resolved. If you continue to face challenges connecting to 902 number range, please let Iristel support teams know. We apologize for the interruption and inconvenience and appreciate your patience.
Start time - Unknown End time - 12:05 PM EDT
Sincerely, Iristel NOC
Posted Jun 24, 2025 - 12:20 EDT
Update
We are continuing to investigate this issue.
Posted Jun 24, 2025 - 10:32 EDT
Investigating
Dear Iristel Customers,
Please be advised that our network encountered connectivity issues in Halifax, Nova Scotia earlier today, resulting in calls with missing audio. Alternate symptoms of the calls include dead air or one-way voice. In some instances, outbound calls had connectivity issue as well.
Start Time: Unknown ETR: Unavailable
We apologize for the interruption and appreciate your patience. If you have additional questions, please reach out to our support team.
Sincerely, Iristel Support
Posted Jun 24, 2025 - 10:30 EDT
This incident affected: HOSTED PBX and LOCAL ORIGINATION SERVICES (NOVA SCOTIA).