Voicemail issue - enterprise network

Incident Report for IRISTEL

Resolved

Dear Iristel enterprise customers,

After thorough monitoring, we are confident to say that the issue is now resolved. If you continue to face challenges or have other questions, do reach out to our support team.

We thank you once again for your support and understanding.

Sincerely,
Iristel NOC
Posted Jan 06, 2026 - 14:04 EST

Monitoring

Dear Valued Customer,

As of 5:30 PM, voicemail services have been restored. We are actively monitoring the system to ensure continued stability.

Thank you for your patience and understanding.

Sincerely,

Iristel NOC
Posted Jan 05, 2026 - 19:06 EST

Identified

Dear Iristel Enterprise customers,

We are currently experiencing an issue with our voicemail infrastructure
New voicemails are not playable at this moment. All other services remains fully operational.

We apologize for the inconvenience and thank you for your understanding.

Sincerely,
Iristel NOC
Posted Jan 05, 2026 - 15:49 EST
This incident affected: HOSTED PBX.