Some operational services are down

Incident Report for IRISTEL

Resolved

Dear Iristel Customers,

Please be advised that the issue has been resolved as of 07/09/2023 08:20 PM EDT. RCA is yet to be communicated.

We appreciate your patience and understanding in this case. Do reach out to your respective support teams if you have further questions.

Sincerely,
Iristel NOC

Posted Jul 09, 2023 - 22:34 EDT

Investigating

Dear Iristel customers,

Please be advised that our operational services such as local number porting, routing profile changes, traffic data and graphs are currently impacted.

Our platform specialist team is currently investigating the situation.

Start time - 2:00 pm est (approx)

Sincerely,
Iristel noc

Posted Jul 09, 2023 - 19:02 EDT

This incident affected: ESPRESSODID.