Please be advised that Iristel had faced a network incident where-in we lost connectivity to our core backbone routers.
Current state: Resolved
The region of impact: Canada-Whole Affected service: PSTN voice. Start time: 09:30 AM EST May 17, 2023 End time: 10:07 AM EST May 17, 2023 Root Cause is being investigated at the moment.
We thank you for your understanding and apologize for the loss of service. If you have any questions or need assistance, please contact our support teams.
Sincerely, Iristel NOC
Posted May 17, 2023 - 11:55 EDT
This incident affected: LOCAL ORIGINATION SERVICES (QUEBEC, BRITISH COLUMBIA, ALBERTA, MANITOBA, SASKATCHEWAN, NOVA SCOTIA, NEW BRUNSWICK, NEWFOUNDLAND AND LABRADOR, PRINCE EDWARD ISLAND, YUKON, NORTHWEST TERRITORIES, NUNAVUT).