Please be advised that the issue has subsided as of 10:20 AM EST. We continue to work with our partners to understand the issue.
We appreciate your patience and understanding in this case. Do reach out to your respective support teams if you have further questions.
Sincerely, Iristel NOC
Posted Jun 16, 2023 - 11:53 EDT
Update
Dear Iristel Customers,
Our partner carrier in the region has escalated internally to the next level. The root cause is still unknown and some calls in the New Brunswick area may still be affected.
Once there will be a resolution we will update this space.
Again, our sincere apologies for the inconvenience created.
Sincerely, Iristel NOC
Posted Jun 16, 2023 - 08:20 EDT
Investigating
Dear Iristel Customers,
Please be advised that we have a connectivity issue in the region of Fredericton, New Brunswick, Calls to and from PSTN may fail.
The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us.
Start time - June 15th 2023 08:00:00 PM EST (approximately)
We apologize for the interruptions and appreciate your patience.
Sincerely, Iristel NOC
Posted Jun 15, 2023 - 23:42 EDT
This incident affected: LOCAL ORIGINATION SERVICES (NEW BRUNSWICK).