Iristel - Black-out period - Non-Emergency Network Activity Suspended

Scheduled Maintenance Report for IRISTEL

Completed

The scheduled maintenance has been completed.

Posted Jan 05, 2026 - 00:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 20, 2025 - 00:00 EST

Scheduled

Dear Iristel Customers,

Iristel's annual holiday embargo restricts network changes to maintain service quality during the period when technical resources are reduced and customer impact from issues would be highest.

Black Out Period

Begins: Saturday, December 20, 2025 (00:00 EST)
Ends: Sunday, January 4, 2026 (23:59 EST)
All Non-Emergency Network Activity Suspended

Emergency Work Only: Changes will be permitted exclusively for service-affecting outages or critical security issues. Emergency work requires VP approval.

Emergency Criteria:

Complete service outage affecting customer operations
Critical security vulnerability requiring immediate remediation
Network failure requiring restoration activity

Not Considered Emergency:

New service activations or customer requests
Partial degradation without customer impact
Scheduled maintenance or upgrades
Configuration optimization or changes

Sincerely,
Iristel NOC

Posted Dec 05, 2025 - 15:01 EST

This scheduled maintenance affected: HOSTED PBX and SIP PEERINGS.