Iristel

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Last updated 3 days ago

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Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

Intermittent PSTN call failures across Canada (signalling network) / Échecs d'appels RTPC intermittents partout au Canada (réseau de signalisation)

1 year ago 2025-08-12 14:09 UTC
Fixed
Affected Components: Ontario, Quebec, British Columbia, Alberta, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island, Yukon, Northwest Territories and Nunavut

Fixed

1 year ago 2025-08-12 20:48 UTC

Resolved.

  • Start: 14:09 UTC on August 12, 2025 (first report)
  • End: 18:00 UTC on August 12, 2025
  • Cause: an intermittent connectivity problem on our call signalling network

We apologize for the disruption.

Résolu.

  • Début : 14 h 09 UTC le 12 août 2025 (premier avis)
  • Fin : 18 h UTC le 12 août 2025
  • Cause : un problème de connectivité intermittent sur notre réseau de signalisation d'appels

Nous sommes désolés des inconvénients causés.

Watching

1 year ago 2025-08-12 18:31 UTC

Our engineers cleared the problem at 18:00 UTC. We are monitoring.

Nos ingénieurs ont réglé le problème à 18 h UTC. Nous surveillons la situation.

Investigating

1 year ago 2025-08-12 17:28 UTC

Our engineers are still investigating. No restoration time yet.

Nos ingénieurs poursuivent leur enquête. Aucune heure de rétablissement prévue pour le moment.

Reported

1 year ago 2025-08-12 14:09 UTC

We have an intermittent connectivity problem on our call signalling network. Our remote media gateways are having trouble reaching our core network. Our engineers are investigating.

Nous avons un problème de connectivité intermittent sur notre réseau de signalisation d'appels. Nos passerelles média éloignées ont de la difficulté à joindre notre cœur de réseau. Nos ingénieurs enquêtent.

No incidents reported.

No incidents reported.

No incidents reported.