Iristel

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Last updated 1 week ago

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Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

PSTN calls failing in Calgary, AB (carrier circuit fault) / Appels RTPC en échec à Calgary, Alb. (défaillance d'un circuit chez un fournisseur)

5 years ago 2020-11-17 15:21 UTC
Fixed
Affected Components: Alberta

Fixed

5 years ago 2020-11-17 21:19 UTC

Resolved. The local phone company's technician fixed the circuit, and services are back up.

  • Start: 15:21 UTC on November 17, 2020
  • End: 20:34 UTC on November 17, 2020
  • Cause: a weak optical signal on the local phone company's circuit

We apologize for the disruption.

Résolu. Le technicien de l'entreprise de téléphonie locale a réparé le circuit, et les services sont rétablis.

  • Début : 15 h 21 UTC le 17 novembre 2020
  • Fin : 20 h 34 UTC le 17 novembre 2020
  • Cause : un signal optique faible sur le circuit de l'entreprise de téléphonie locale

Nous sommes désolés des inconvénients causés.

Identified

5 years ago 2020-11-17 18:53 UTC

The local phone company's first checks show a weak optical signal on the circuit. A technician is on the way to check it.

Les premières vérifications de l'entreprise de téléphonie locale montrent un signal optique faible sur le circuit. Un technicien est en route pour le vérifier.

Reported

5 years ago 2020-11-17 15:21 UTC

PSTN calls in Calgary, AB are failing. We have opened a ticket with the local phone company that connects us to the PSTN there.

Les appels RTPC à Calgary (Alberta) échouent. Nous avons ouvert un billet auprès de l'entreprise de téléphonie locale qui nous relie au RTPC dans ce secteur.

No incidents reported.

No incidents reported.