All systems are operational.

Dear Iristel Customers,

Our engineering team has resolved the issue. All services are now fully restored and functioning normally.

Time of Resolution: 15:05 EDT

We sincerely apologize for any inconvenience this may have caused. Should you continue to experience any residual issues, please reach out directly to our support team.

Thank you for your patience and understanding.

Sincerely, Iristel NOC

Dear Iristel Customers,

Our engineering team continues to work closely with our data center provider in the region to resolve the ongoing issue.

We will provide further updates as soon as more information becomes available.

Thank you for your patience and understanding.

Sincerely, Iristel NOC.

Dear Iristel Customers,

We are currently experiencing connectivity issues with our PSTN gateway in Saint John, NB. As a result, inbound and outbound calls involving the local ILEC may experience call establishment issues.

All other regions across Canada remain operational and are functioning normally.

We will continue to provide updates here as more information becomes available.

Sincerely, Iristel NOC

Resolved. All services are back to normal.

• Start: 02:38 UTC on November 7, 2020 (first report)
• End: 12:31 UTC on November 7, 2020

We apologize for the disruption.

Résolu. Tous les services fonctionnent normalement.

• Début : 2 h 38 UTC le 7 novembre 2020 (premier avis)
• Fin : 12 h 31 UTC le 7 novembre 2020

Nous sommes désolés des inconvénients causés.

We have a service outage in Yellowknife, NT. Calls in and out of Yellowknife are affected. We have contacted our carrier partners. No restoration time yet.

Nous avons une panne de service à Yellowknife (Territoires du Nord-Ouest). Les appels entrants et sortants à Yellowknife sont touchés. Nous avons communiqué avec nos partenaires fournisseurs. Aucune heure de rétablissement prévue pour le moment.