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Last updated 1 week ago

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Intermittent call failures in Yellowknife, NT (fibre cut) / Échecs d'appels intermittents à Yellowknife, T.N.-O. (coupure de fibre optique)

7 years ago 2019-08-12 19:56 UTC
Fixed
Affected Components: Northwest Territories

Fixed

7 years ago 2019-08-13 03:40 UTC

Resolved. The fibre cut was repaired at 23:00 UTC on August 12, and all affected services are back to normal.

  • Start: 19:56 UTC on August 12, 2019 (first report)
  • End: 23:00 UTC on August 12, 2019
  • Cause: a fibre cut on the local phone company's network

We apologize for the disruption.

Résolu. La coupure de fibre optique a été réparée à 23 h UTC le 12 août, et tous les services touchés fonctionnent normalement.

  • Début : 19 h 56 UTC le 12 août 2019 (premier avis)
  • Fin : 23 h UTC le 12 août 2019
  • Cause : une coupure de fibre optique sur le réseau de l'entreprise de téléphonie locale

Nous sommes désolés des inconvénients causés.

Reported

7 years ago 2019-08-12 19:56 UTC

A fibre cut on the local phone company's network in the Yellowknife, NT region is causing intermittent call failures. Wireless customers might see slow browsing. The phone company's technicians have found the location and are repairing it. Expected restoration: in about 3 hours.

Une coupure de fibre optique sur le réseau de l'entreprise de téléphonie locale, dans la région de Yellowknife (Territoires du Nord-Ouest), cause des échecs d'appels intermittents. Les clients sans fil pourraient constater une navigation lente. Les techniciens de l'entreprise de téléphonie ont repéré l'endroit et font la réparation. Rétablissement prévu : dans environ 3 heures.

No incidents reported.