Fixed
Dear Iristel Customers,
Our engineering team has resolved the issue. All services are now fully restored and functioning normally.
Time of Resolution: 15:05 EDT
We sincerely apologize for any inconvenience this may have caused. Should you continue to experience any residual issues, please reach out directly to our support team.
Thank you for your patience and understanding.
Sincerely, Iristel NOC
Investigating
Dear Iristel Customers,
Our engineering team continues to work closely with our data center provider in the region to resolve the ongoing issue.
We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
Sincerely, Iristel NOC.
Reported
Dear Iristel Customers,
We are currently experiencing connectivity issues with our PSTN gateway in Saint John, NB. As a result, inbound and outbound calls involving the local ILEC may experience call establishment issues.
All other regions across Canada remain operational and are functioning normally.
We will continue to provide updates here as more information becomes available.
Sincerely, Iristel NOC