All Systems Operational
HOSTED PBX Operational
TOLL FREE SERVICES Operational
SIP PEERINGS Operational
LOCAL ORIGINATION SERVICES Operational
ONTARIO Operational
QUEBEC Operational
BRITISH COLUMBIA Operational
ALBERTA Operational
MANITOBA Operational
SASKATCHEWAN Operational
NOVA SCOTIA Operational
NEW BRUNSWICK Operational
NEWFOUNDLAND AND LABRADOR Operational
PRINCE EDWARD ISLAND Operational
YUKON Operational
NORTHWEST TERRITORIES Operational
NUNAVUT Operational
SMS Operational
LNP Operational
ESPRESSODID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024
Network Interruption in Northern Territories
Resolved - Dear Iristel Customers,

we are now closing this incident as the network and connectivity has been stable. If you continue to face challenges, please reach out to our support team.

End time - 01:35 AM EST May 13, 2024.

Sincerely,
Iristel NOC
May 13, 16:00 EDT
Monitoring - Dear Iristel Customers,

Please note that our colocation partner confirmed that the fix was applied on the fiber cut and we observe our links up. We will monitor the stability thru the rest of the day. All services are restored in NW territories.

If you encounter any issues don't hesitate to contact our tech teams.

Sincerely,
Iristel NOC
May 12, 01:13 EDT
Identified - Dear Iristel Customers,

Please note that we have been facing connectivity issues towards Northern Territories. A ticket was created with our colocation partner, root cause is a fiber cut due to wildfires.

Impact - Some calls to and from Public switched telephone network in the region may fail.

Estimated time of resolution is not know at the moment but we will update the notification constantly for information as more is made available to us.

Sincerely,
Iristel NOC
May 11, 02:25 EDT
May 12, 2024
May 11, 2024
May 10, 2024

No incidents reported.

May 9, 2024
PSTN connectivity issue - Oshawa, ON (Thirdparty issue)
Resolved - Dear Iristel Customers,

The fiber cut was resolved by the incumbent today morning at 07:22 AM EST.

Please reach out to our support team if you continue to face challenges in the region.

Sincerely,
Iristel NOC
May 9, 14:27 EDT
Update - Dear Iristel customers,

Incumbent carrier in the region of Oshawa, ON has communicated that the workaround on the fiber cut will continue thru the whole day today and an ETR is expected on May 8th.

We will update the statuspage once the incident will be confirmed resolved.

Sincerely,
Iristel NOC
May 7, 08:29 EDT
Identified - Dear Iristel customers,

Incumbent carrier in the region of Oshawa, ON has a fiber cut that is impacting PSTN call completion in the region.

Start time - 08:36 AM EST.

Incumbent carrier has not communicated ETR yet.

Sincerely,
Iristel NOC
May 6, 12:40 EDT
May 8, 2024

No incidents reported.

May 7, 2024
May 6, 2024
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

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